Support Coordination and Plan Management
Our experienced, friendly, and hardworking team will work with you to help you make the most out of your NDIS plan. We can help you to manage your NDIS plan, and coordinate all your supports, while maintaining your choice and control over the services and service providers you choose to best meet your individual needs.
Our role is to support you to achieve the best possible outcomes. Our expertise, empathy and a commitment to listen, be available, and to respond promptly to all enquires underpins our approach.
We can assist you to understand your plan, prepare a new plan, submit a review, review your goals, obtain quotes, set up service agreements, coordinate health and other assessments and reports and liaise with the NDIA and other providers. We take pride in connecting you with the organisations or services that will help to achieve your goals.
Eurella's Support Coordination team are committed to building your resilience and capacity in navigating and coordinating your own supports.
Together we can assist you to plan out the right supports to meet your needs. Supports can be informal, formal, mainstream or funded supports, or a combination of all supports. It is our role to provide you with as much information as possible so that you can fully explore your options and receive the best quality and value to make the most out of your NDIS plan.
We are able to assist when circumstances of clients or their caregivers change. Our sensitive, knowledgeable and caring approach places emphasis on immediate intervention to resolve issues and restore balance. Our Support Coordination team are well experienced in supporting people through challenging times working closely with the client, the NDIA and any other provider to resolve the issues as timely as possible to achieve the best possible outcome.
The role of the plan manager is to assist in managing the financial and administrative elements of your NDIS plan. At your NDIS planning meeting you can request to have all or part of your funds plan managed. Plan Management provides you with the choice and control to select from a range of NDIS registered and non-registered providers.
Our experienced plan management team possess a background in both financial and disability support and can effectively support you to manage the day to day administration and financial tasks of your plan. Our team can complete administration tasks and financial reporting, claims from the NDIA, and provide assistance in ensuring the timely payment of your providers while monitoring and keep track of your budget.